Quicken, a popular financial management software, has helped millions of users keep track of their personal finances, manage investments, track bills, and prepare taxes. However, as with any software, users may sometimes encounter issues that require assistance. Whether you're a beginner or an experienced user, knowing how to contact Quicken’s customer support 877-200-6891 and where to find relevant resources can significantly enhance your experience.
Quicken Contact Number
If you need immediate help or prefer speaking directly to a customer service representative, Quicken provides a dedicated support number. The official contact number for Quicken customer support is:
Quicken Customer Support Number: 877-200-6891
This number is available for users in the United States and is generally open during business hours. It’s worth noting that Quicken might provide different support hours during holidays or seasonal peaks, so it’s a good idea to check their official website for the most up-to-date information.
Additionally, Quicken support representatives can assist with a wide range of inquiries, such as:
- Technical issues with Quicken software installation or updates.
- Troubleshooting problems related to syncing accounts.
- Billing or subscription inquiries.
- Help with Quicken Mobile or Quicken Web.
- Troubleshooting or assistance with financial reports.
Quicken Online Support and Help Guide
If you prefer to explore solutions independently or cannot reach the customer service number, Quicken offers a comprehensive online help guide. Below are some of the key online resources you can access:
1. Quicken Support Website
Quicken's official support page offers a detailed library of FAQs, articles, and troubleshooting guides for all their products. Whether you're looking to set up Quicken for the first time or you're facing a specific issue, their knowledge base has solutions for various topics.
Website: https://www.quicken.com/support
The support page is divided into various sections:
- Getting Started: Ideal for new users, it helps you set up your Quicken account and links your bank accounts.
- Fixing Errors: If you encounter any errors, you can find step-by-step guides to resolve issues.
- Product-Specific Help: Offers help based on the version of Quicken you're using (Quicken for Windows, Quicken for Mac, Quicken Mobile, etc.).
- Subscription Management: Provides instructions on managing your Quicken subscription, renewing, or upgrading.
2. Quicken Community Forums
For peer-to-peer assistance, Quicken has an active community forum where users can ask questions, share tips, and learn from others’ experiences. This is a great place to connect with other users who might have faced similar issues.
Forum link: https://community.quicken.com/
3. Live Chat Support
Quicken also offers a live chat option where you can interact with a support representative in real-time. This is a great choice for users who need help but want to avoid waiting on the phone. Live chat is available during standard business hours.
4. Email Support
If you prefer to describe your issue in detail or need to reach out at any time of day, Quicken also provides an email support option. You can send an email outlining your problem, and a representative will follow up with you. Email support can be found via the Quicken support page.
5. Video Tutorials and Webinars
Quicken offers video tutorials on its website and YouTube, which can be an excellent resource for visual learners. These tutorials cover various aspects of using the software, from setting up your account to advanced features. Quicken also hosts webinars that dive deeper into financial topics and best practices for using Quicken efficiently.
6. Social Media Support
For quick queries, Quicken is also available on social media platforms like Facebook and Twitter. They respond to direct messages and comments, making it another option for users who need fast assistance.
Additional Tips for Using Quicken
Keep Software Updated: Always ensure you're using the latest version of Quicken to prevent bugs and security issues. The Quicken software regularly receives updates with new features and improvements.
Back Up Your Data: Quicken provides a built-in backup feature. Regularly backing up your Quicken file ensures you won’t lose any financial data in case of unexpected problems.
Use Bank Feeds: Quicken allows you to link your bank accounts and credit cards directly to the software. This allows for automatic transaction downloads, which can save you time when managing finances.
Explore Advanced Features: Quicken is more than just a budgeting tool. You can use it for investment tracking, tax preparation, and even bill management. Explore all the features Quicken offers to maximize its value.
1. Quicken Phone Support (24-Hour Access)
While Quicken’s primary customer support hotline typically operates during regular business hours, their 24-hour support system is available through a dedicated service to ensure users can get assistance no matter the time.
Contact Information:
- Phone Number:
- Hours: Although the main phone lines are open during business hours, for emergency support or urgent issues, you may be routed to a team that operates beyond typical hours. Depending on the time zone, you could be assisted by a representative who can solve issues related to account syncing, billing, or installation problems.
Keep in mind that wait times can vary, especially during peak periods, so be prepared to possibly hold for a short time before a representative is available.
2. Live Chat Support (Available 24/7)
One of the most convenient ways to get immediate help, regardless of the hour, is via Live Chat Support. Quicken’s online support team is available 24/7 to address your questions or concerns. Whether you're experiencing a minor issue or a complex problem, the live chat feature connects you to knowledgeable agents who can guide you through resolving it.
How to Use Live Chat Support:
- Visit the Quicken Support page at https://www.quicken.com/support.
- Look for the Chat Now option, often available at the bottom of the page or in the support section.
- Select your issue category, and the chat window will appear to connect you with a representative.
Live chat support can be particularly useful if you're unable to make a phone call or need help after traditional support hours.
3. Quicken Knowledge Base and FAQs (Available 24/7)
While waiting for a response from a live support agent or if you need help at any time of day or night, you can turn to Quicken’s Knowledge Base. This online resource is available 24/7 and provides a vast array of articles and troubleshooting guides designed to help users solve common problems on their own.
Key Features of the Knowledge Base:
- Step-by-step tutorials: Easy-to-follow instructions on setting up and using Quicken.
- Error resolution guides: Solutions to common issues like syncing problems, file errors, and more.
- Product-specific help: Articles tailored to specific Quicken versions or platforms (Windows, Mac, mobile).
Access the Knowledge Base:
Visit https://www.quicken.com/support and browse through various help topics or use the search bar to find solutions.
4. Does Quicken have 24-Hour Peer Support
Another resource available 24/7 is the Quicken Support Forum, where users can ask questions, share experiences, and find solutions from other Quicken users. This peer-to-peer support community is highly active and offers discussions on various topics, from software bugs to financial planning tips.
How can i actually communicate with quicken ?
Phone Support:
Call Quicken’s dedicated customer support number:
- This is ideal if you need direct assistance with technical issues, account syncing, billing inquiries, or other urgent matters. Be prepared for wait times, especially during peak hours.
Live Chat:
For immediate assistance without calling, use Quicken’s Live Chat feature available on their support website. Visit Quicken Support, and you'll find a "Chat Now" option to talk directly with a support agent. This is available 24/7.
Email Support:
If your issue isn’t urgent, you can submit a request via email through the Quicken support page. After submitting a detailed description of your issue, Quicken will respond with a resolution.